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Western Cape Gambling and Racing Board

The Western Cape is the primary licensing hub for online bookmakers in South Africa, with an on-demand licensing regime that has made it home to most of the country's major betting operators.

Contact Details

BoardWestern Cape Gambling and Racing Board
LegislationWestern Cape Gambling and Racing Act 4 of 1996
Address100 Fairway Close, Parow, Cape Town, 7500
Phone021 480 7400
EmailInfo@wcgrb.co.za
Websitewww.wcgrb.co.za
CEOPrimo Abrahams
ChairpersonClaude Bassuday

Quick Stats

90+
Licensed Bookmakers
5
Casino Resorts
Casinos: GrandWest Casino, Golden Valley Casino, Garden Route Casino, Caledon Casino, Worcester Casino

Licensed Operators

BetwaySportingbetYesPlayLulabetGbetsZarBetPlaytsogoHollywoodbets (WC entity)

Powers and Functions

Issues and regulates all gambling licences in the Western Cape. Operates the most active online bookmaker licensing regime in SA (ad hoc/on-demand). Uniquely requires pre-approval of all advertising by licensees. Conducts compliance inspections and manages self-exclusion registrations.

Licence Types Issued

CasinoBookmaker (online and retail)TotalisatorRoute Operator (LPMs)Site Operator (LPMs)BingoRacecourseNational ManufacturerTesting AgentKey EmployeeGambling Device

How to Check a Bookmaker's Licence

Visit wcgrb.co.za or contact the WCGRB at 021 480 7400 or Enquiries.Licensing@wcgrb.co.za. The WCGRB maintains detailed records of all licensees. Licensed operators must display their licence details on their websites.

How to File a Complaint

Email Enquiries.Compliance@wcgrb.co.za or call 021 480 7400. The WCGRB has a dedicated compliance division that investigates player complaints. Provide operator details, transaction records, and a detailed description of the issue.

Recent Developments

The WCGRB remains the primary hub for online bookmaker licensing, with most major national operators holding Western Cape licences. The Board continues its active ad-hoc licensing programme.

Related Legal Hub Pages

← Back to Legal Hub Licence Verification Guide Player Rights & Disputes Gambling Tax Guide