Contact Us
Send a message, report a factual error, ask a question or reach us by email. We aim to respond within two business days.
Send a message
Other ways to contact us
Email: help@tips.co.za
Address: NWG PTY Limited, 38 Wale St, Cape Town 8000
For responsible gambling support
This form is not monitored 24/7. For urgent gambling harm support, please call the SA Responsible Gambling Foundation helpline: 0800 006 008 (free, 24/7). Do not use this contact form for crisis support.
Factual corrections
If you have found a factual error on any page, please tell us the page URL, the error and the correct information. We aim to investigate and correct verified errors within 48 hours.
Bookmaker complaints
We are not a dispute resolution service. For unresolved complaints with a bookmaker, your escalation route is the provincial gambling board that issued the operator's licence. See our complaints guide.